Powering a New Energy Provider with a Digital-First Platform

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When Share Energy entered the Northern Ireland electricity market, they needed a digital platform capable of supporting scale, strict regulation, and a genuinely customer-first business model from day one.

“From the outset, the focus was on building a platform that could scale under regulatory pressure without compromising the customer experience. By combining automated CRM, billing, secure payments, and AI-driven forecasting into a single digital ecosystem, we delivered a foundation that supports operational control today and sustainable growth tomorrow

Fault automation was then built into the system. The operational team now receives instant alerts for a wide range of conditions, enabling faster, smarter responses. At the same time, enhanced business intelligence improved the coordination of just-in-time gas deliveries — reducing operational costs and increasing overall efficiency.

We partnered with Share Energy to design and build a fully automated CRM and end-to-end digital ecosystem. Delivered over two years by a flexible team of specialists, the platform now underpins the full customer lifecycle - from acquisition and onboarding to billing, payments, customer support, and ongoing account management. The solution brings together an automated CRM, robust billing and financial systems, a customer website and self-service portal, native iOS and Android apps, a dedicated sales representative application, and secure payment processing.

API integrations automate customer switching, meter reads, and third-party data exchange, significantly reducing manual effort and operational risk. AI-driven forecasting models also support renewable energy trading within the Single Electricity Market, enabling smarter generation, bidding, and settlement decisions.

izon delivered a fully integrated platform across our website, app, and CRM, with AI supporting generation and settlement within the Single Electricity Market. Their attention to detail enabled a smooth launch and a scalable foundation for expansion

Damian Wilson, CEO - Share Energy

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